Business-related Broadband. - see in the dark – the app comes with night vision. Then click on Configure. Low on minutes, data or texts? Just add one of our bolt-ons. Use your parental control PIN to control access to programmes with an age rating. Tab across to profile > Settings. You’ll be asked if you want to Activate Parental Controls, select OK. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. All you need to know about your BT Business Smart Hub. Note: For parental controls to work correctly, your devices and apps must be up to. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Home phone & Mobile. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Set Access control feature enable to ‘yes’. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. . I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads,. BT Sport; Mobile Plusnet Mobile; Sim only deals. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The parental controls have not worked since it was connected. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Web Protect and Advanced Web Protect. If you use Access Control to limit children’s devises it is a nightmare using the app. In short, im with BT and I could not get access control to work on the so called Smart Hub. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. There are a range of filters to choose from to block. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. There doesn't seem to be any way to set parental controls at all. Check the instructions that came with your router for how to do. Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. 5. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Simple. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. Open the web browser on any device, preferably a PC or laptop, and type 192. There have been a few issues with parental controls not activation due to data mismatch. Follow these simple steps to permanently remove BT Parental Controls. Once activated, you will then be able to change your filter level to. Coverage checker. Reply. on 09-05-2018 01:23 PM Options Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Simply follow the steps below. If your device supports WPS, just press the button on your Hub –. Hi folks. Find ‘Manage your extras’ towards the bottom of the page. 168. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. 4. . I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. . Press the Xbox home button. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. 2. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. On/off light control BT Smart Hub. The guarantee only applies when your Smart Hub 2. Click on the device from the list. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. It was something technical on BT's side of things. Includes BT Virus Protect and a BT. Parental controls for Apple, Android and other devices. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Re: BT Hub Blocking Access to a Website. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. 1. 168. This is interfering with our Windows Server 2019 DHCP. . 00. You can use any router you like as long it is the appropriate type for the service you have. 4. It worked for my set up anyway. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. I have done so a number of tim. The default PIN is 1234. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. . BT Smart Hub (088138) at great prices. 65% of young people aged 11-16 are in favour of the. Bundle Price: $89. 5. . BT BT include parental controls within their broadband package. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Hi, Thanks for posting, and welcome to the community. Click on it and you will see a link to the parental control. Coverage checker. I am the account holder. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. If you’ve lost the password. For BT Access Control to work you need to switch it on. Home phone & Mobile. There is also a USB port. . With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. - talk to your family with two-way audio. Post crossed with post. It will also restore the web-based management settings to their default values. Although this is being looked at for a future firmware update. Since moving house my BT parental controls are not working. This network-based filter covers all internet-enabled devices connected via the BT Hub in the home – such as desktop computers, laptops, games consoles, smartphones and tablets. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Scroll down to find the option for Manage Your Extras. To check if your Content Controls are active at any time, just repeat steps 1-5. You can change it at any time. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. The Account Holder needs to set up and maintain this service. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Bills & Packages; BT Groups. The guarantee only applies when your Smart Hub 2. We regularly release software upgrades for our Hubs. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. Free P&P and no upfront costs. Someone posted an answer to a similar question which was a link to information, but that link does not work. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. Once activated, you will then be able to change your filter level to. . Packet loss will happen if the cable connections are incorrect and the connection is loose. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. Also bear in mind, if your kids are tech savvy you will never win. Help us improve our process for when you experience home Wi-Fi issues. Good Luck. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Put the box into the original mailing bag and seal with the sealing strip. There are a range of filters to choose from to block content and usage. Look for “DNS SETTINGS” or something similar – it may be. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. You can change it at any time. There are a range of filters to choose from to block. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. Select Customise for the Range extender SSID and modify the name. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. Received a shiny new smart hub two weeks ago. 1. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. . Enter your admin password. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. 28. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 2. There are two PINs: one for parental control and one for payments in BT Player. The ideal parental control companion. 11ac. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Broadband. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. My previous address with an older. 99. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. BT access control is based on MAC and hostname. I have seen other posts with similar issues and have tried the solutions recommended. 1. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Keith_Beddoe. 1. those boxes highlighted in red used to be IP addresses until about 40 minutes ago. ALl access to facebook and all games were co. You may want to keep your Mini Hub plugged in to make. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 168. Full Fibre 900 with Halo 3. We regularly release software upgrades for our Hubs. 6. Flexible and affordable sim only deals with no contract. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. Go to the URL of a proxy site. However I kept waiting for it to come into effect and nothing. Learn how to get the best wi-fi performance at home >. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Enable parental controls. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. If you delete your account – your settings will be lost. If your device supports WPS, press the button on your Hub –. If you’ve lost the password. ThanksBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ft. That will clue him in on your activities, and you wont be able to completely hide. Use your parental control PIN to control access to programmes with an age rating. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. BT Complete Wi-Fi – Performance. RyanJames. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. Protects all devices (computers, laptops, tablets, iPads, mobile devices. I receive emails saying they are ac. They are easily over come and are device specific. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. I have restarted the Smart Hub but still does not work. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. Come on BT this is hardly responsible family friendly behaviour in the mi. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. You can get BT Parental Controls by accessing them through your My BT account. The downside is that you'll have to modify the list each time you want to connect or block a new device. @SteveoSteve. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Unfortunately there is. BT Parental Controls is a network based solution designed to help parents protect their children online. . The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. Home network (24 pages) Switch BT Home Hub Quick Start Manual. How do I turn off Smart set up on my BT Hub? Click Save. Set Access control feature enable to ‘yes’. Have a new hub coming so once recieved, will start from scra. 7 REPLIES 7. Recordings are only available to watch on the TV box on which they were recorded. Everything is going great but I can't set up BT Parental Controls or Web Protect. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. This is how you restart your Hub. I'll send you a. Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. 3. BT Home Hub 4 and. Coverage checker. Existing customer with a BT Hub. 27. I have a slight concern also that the other BT. Choose apps to restrict. 99. Use your parental control PIN to control access to programmes with an age rating. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Re: BT Hub Blocking Access to a Website. Thank you! All done, just need to figure out all the unknown devices on my network… assume they’re all the apple products as none of those areBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Explain why you are setting parental controls; to keep them safe. . 5hrs trying to figure this out. View and Download BT Mini Hub quick start quide online. Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. We regularly release software upgrades for our Hubs. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. EE. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Coverage checker. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. Thanks Neil Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). BT has launched BT Parental Controls to help protect children online, offering internet filters for. More about parental controls and payment PIN. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. - record clips and take snapshots of what’s happening when. ThatÕs why we include BT Parental Controls free with all our broadband packages. 10-04-2021 3:27 PM. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. 12. These filters will also apply if you use your BT ID to log in to BT Wi-fi. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. 4GHz or 5GHz band, depending on. There are a range of filters to choose from to block content and usage. You may want to keep your Mini Hub plugged in to make sure your home stays. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. BT Parental Controls help keep your children safe online. g. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. 4. . My BT broadband parental control is suddenly broken for more than 1 week now. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. 254 in the address bar – this will open the Hub manager. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. Now we are being offered a new router by BT (presumably the latest. Smart Parental Control Capabilities. Archive Staging. Once you’ve clicked on the device, the following screen should appear. Yes, you can use any third party router with BT broadband. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. TV accepts this on manual, but still fails at gateway (tried 192. Low on minutes, data or texts? Just add one of our bolt-ons. 85. Storage Humidity: 5%~90% non-condensing. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. 99 a month from month 25. Enter your BT hub admin password. But also let them know that they can talk to you to discuss why certain settings are in place. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini Hub and you’ll be. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. Bolt-ons. Our network reaches over 99% of the UK, so we've got you covered. BT introduces internet filter for all devices. The issue I'm having is tha. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. By using Broadband Backup, your BT Mobile parental controls will apply. 65% of young people aged 11-16 are in favour of the. So I have now bought the excellent Asus RT-N66U. From reading all the Q’s about this on this forum and the B. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. Energized. BT Smart hub 2 parental controls. Yup, using the MyBT app parents can pause the internet for. . TVS. HI Josie. This will open the Hub Manager. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. no longer works. It works fine, however whenever I, or more usually a visitor, connects a device to it for the first time (typically wirelessly) the user is unable to browse until they have fought their way past some parental control set-up pages. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. Hub firmware version is v0. I The hub manager settings and MYBT settings are all correct and the settings do not work. Options. BT Parental Controls. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. . this Black Friday. Payment by Direct Debit. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. . 5. This is actually faster for the console. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. . Prior to this they worked without fault. You have had too many unsuccessful attempts to login. Tap the wheel icon in the upper lefthand corner to open the device’s settings. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. If you are not able to. Please try after 15 minutes. TV & Broadband. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. They were working fine before. BT Parental Controls. 4GHz or 5GHz band, depending on. Smart Hub 2's new addition will make parents feel like online gods. At this stage, you’ll be asked to enter your admin password. Tap Echo & Alexa and select the device you want to enable controls on. Watch the video to get quick tips on how to manage parental controls on BT Broadband. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. Step 2 – On the Apps screen, select Settings. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. If you’ve not changed it previously, it. Total Security: HomeCareTM provides personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS)* to ensure a safer online experience. on 11-05-2020 03:27 PM. on 11-05-2020 03:27 PM. You have had too many unsuccessful attempts to login. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. 1. Prior to this they worked without fault. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Bolt-ons. Can anyone tell me how to overcome this as w. I know you can get various parental control software for most devices but I. Assuming your region is correct select Next. pausing the internet for your children during mealtimes or after bedtime). To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. Home setup, Wi-Fi & network discussions. This issue was resolved by resetting my Smart Hub 2 to its factory settings. For new box owners on BT Broadband usi. Select Control wi-fi access for your devices to manage your.